The UAE’s SME segment is currently faced with challenges to manage their businesses more effectively and efficiently, according to Sage Software, a leading supplier of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) Solutions to medium and large organisations. Looking to address this challenge, the company hosted Sage Customer Day, an event aimed towards helping SMEs get better insight on Sage’s current range of products, at the Crowne Plaza Hotel, Dubai. Sage threw the spotlight on its solutions and software add-ons for Sage CRM, Sage ERP X3 and Sage Accpac ERP, the latter being offered with modules Sage Accpac Alerts, Sage Accpac Intelligence, Gulf Utilities for Payroll.
“The UAE has ably positioned itself as a major player in today’s global markets. With key efforts being made to recover from the recent economic gridlock, businesses today, particularly the SME segment, have detailed an increasing need to effectively and efficiently manage their operations,” said Vikram Suri, Managing Director – Middle East & India, Sage Software. “Sage remains committed towards helping UAE businesses address this growing need by leveraging our wide range of products and the key benefits and advantages to be gained from using them. Sage Customer Day also serves as a strategic platform for our customers to meet our core team of experts and discuss issues and challenges across today’s business sector.”
The sessions at the event catered to both ERP and CRM solutions, teaching and raising awareness among users and potential customers with new tips and tricks to help improve management and operations of their businesses. In addition to holding the event, the company also allowed participants to meet and interact with Sage Core team Leaders while also availing the special pricing of Sage Software offered during the event.
- Sage Accpac Intelligence is a solution that helps users quickly gather essential data needed for operations and strategic planning via reports made for Microsoft Excel.
- Sage Accpac ERP Alerts is a module that delivers automated processes that reduce delivery cycle time and accelerate revenue.
- Sage ERP X3 is a solution that offers multi-currency, multi-country and multi-legislation functionality features to address the complex requirements of mid-sized and large businesses. Sage ERP X3 focuses on cost and time savings, full interoperability and customer experience improvement.
- Sage CRM solutions give users a 360-degree view of their business or organisation—allowing them to effectively manage, retain and service their customers.
- Gulf Utilities for Payroll offers Gulf users a comprehensive, flexible and fully integrated HR solution that meets the basic needs and the legal requirements of companies operating in the region.
Before joining SME Advisor, I worked as a producer/reporter for Forbes Media in New York. I obtained a Bachelor’s degree in Journalism and International Studies at the University of South Florida in the US. I am currently in Dubai working as Sub-Editor for SME Advisor Middle East, which is a business magazine published by CPI. You can follow me on Twitter: @joumanasaad or @SMEadvisorME and (Joumana Saad) or (SME Advisor) on LinkedIn.